Vistara DEL Terminal - Indira Gandhi Airport

Vistara DEL Terminal ensures a hassle-free trip from the start. The terminal hosts a range of facilities and amenities to enhance the passengers’ travel experience. 

From the terminal facilities to contact information, find out everything you need to know about Vistara Airlines Delhi terminal.

Vistara DEL Terminal – Indira Gandhi International Airport Overview

Below is the overview of the Vistara Airlines Delhi terminal address, and the terminal information for the Departures and Arrivals.

Airport NameIndira Gandhi International Airport
Airport CodeDEL
AddressNew Udaan Bhawan, New Delhi
Vistara Terminal DELTerminal 3
Airport Phone Number91 124 337 6000
Vistara IATA CodeUK
Vistara ICAO CodeVTI
Official Websitehttp://www.airvistara.com/
Airport Websitehttp://newdelhiairport.in

What Terminal is Vistara at DEL Terminal?

Vistara Airlines uses Terminal 3 (T3) at Indira Gandhi International Airport. 

At the Vistara Delhi terminal, passengers can access Encalm Lounge which offers complimentary access to Business Class customers, Club Vistara Platinum and Gold members. 

Vistara DEL Terminal Arrivals

Vistara passengers arrive at the Vistara Airlines Delhi terminal need first need to head towards the baggage carousel area. Passengers can refer to the display screen to check the arrival flight number at the carousel area and then head to the carousal area accordingly. 

Passengers who are flying domestically will take the exit at the arrival halls. 

International passengers after receiving their baggage will head towards the Customs & immigration. Depending on the peak travel season, the average wait time is 30 to 55 minutes upon arrival. 

Once you exit the arrival halls, at the curbside you will find car rentals and taxi services. 

Vistara DEL Terminal Departures

At the Departure halls of the Vistara Delhi terminal, you will find the check-in counters, customs and immigration, and security screening.

When you head to the T3 terminal, look for the Vistara Airlines signage. If you have not completed the online check-in you can complete the check-in for flights within India up to 60 minutes before departure.

For international travel with Vistara, you must complete the check-in at the airport 3 hours before departure. 

After you complete the check-in head to the baggage claim area at the T3’s Level 1. Drop off your baggage and head to the security screening at Level 2. 

Passengers traveling outside India need to go to Customs & Immigration. The average wait time is 45 minutes. 

List of all Airlines Terminals.

Vistara Lost & Found at DEL Airport

Passengers whose belongings have been left in the aircraft need to contact the airline’s ground staff at the Vistara arrival terminal in Delhi at T3. The airline staff will file a report and provide the reference number. 

In case of damaged baggage where the luggage faces minor cuts, scratches, scuffs, stains, dents, or any other wear and tear issue during the normal course of handling, the airline will offer any compensation. Also, no compensation can be claimed for the following items – 

  • Items of fragile or perishable nature.
  • Damage to oversized bags.
  • Checked baggage with manufacturing defects.

Passengers on international travel who havenet received the baggage upon arrival from Vistara at Delhi Airport have to report to the Vistara personnel immediately. The airline will issue a File Reference Number that will help you track the status of the delayed baggage. 

Click this link to trace your baggage with Vistara Airlines. 

Vista Encalm Lounge at DEL Airport

The Encalm Lounge at Vistara Delhi Terminal at T3 Departures offers its passengers priority check-in and boarding for Vistara passengers.

The complimentary access is available for passengers flying Business Class, and Club Vistara Platinum and Gold members. The platinum and gold members can enjoy complimentary benefits such as priority boarding and free meals on economy lite fare as well. 

This free access is available for travel within India. 

Vistara Services at DEL Airport

Here are the list of services and amenities available for eligible passengers at Vistara DEL Terminal – 

  • Vistara Pet Travel Services.
  • Check-in counter 
  • Baggage claim
  • Dedicated hotel booking desk
  • Meet and greet services
  • Self-service baggage drop counter
  • Self-service check-in kiosk.
  • Complimentary lounge access for gold and platinum members.
  • 24/7 customer service desk
  • Lost and Found desk (opens from 9:00 am to 22:00 pm)

Shops and Restaurants at Terminal 3 in DEL Airport

Here is the list of all cafes and restaurants at Vistara Delhi Terminal 3

CategoryEstablishment
Cafe & BarTim Hortons
Heineken Bar
Network Bar
Ultra Bar
Casual DiningDelhi Capitals
Hello Goodbye Bar
Ile Bar
Caffe Tonino
The Irish House
Coffee ShopCarnatic Café
Cafe Espresso
Cappuccino
CCD Square
CCD
Costa Coffee
Airr Toast

Below is the list of all retail outlets present at the Vistara Airlines Delhi Terminal 3

CategoryEstablishment
Cafe & BarTim Hortons
Heineken Bar
Network Bar
Ultra Bar
Casual DiningDelhi Capitals
Hello Goodbye Bar
Ile Bar
Caffe Tonino
The Irish House
Coffee ShopCarnatic Café
Cafe Espresso
Cafeccino
CCD Square
CCD
Costa Coffee
Airr Toast
CategoryEstablishment
ApparelGo Colors
Accessorize
Biba
Brooks Brothers
Lacoste
Levi’s
Tommy Hilfiger
PUMA
Ahujasons
Taneira
Fabindia
Marks & Spencer
United Colors of Benetton
W
Beauty & WellnessLooks Salon
Convenience, Travel & NewsWH Smith
Patanjali
RELAY
Duty-FreeDelhi Duty-Free

List of all Vistara Terminals.

Map of Vistara Terminal at DEL Airport

The map of Vistara DEL Terminal is a conveniently accessible medium to find helpdesks, counters, etc. within the complex. By using it, passengers can know the locations of baggage claim, check-in, lost and found office, and others. Further, it can be utilized to attain other crucial information such as directions and distance.

How do I contact Porter at DEL Airport?

Passengers who need to cancel or change flights at the Vistara Delhi Terminal or need to manage the other aspects of their existing reservation can refer to the following contacts – 

Twitterhttps://twitter.com/DelhiAirport
Facebookhttps://www.facebook.com/DelhiAirport
Instagramhttps://www.instagram.com/delhiairport/
WhatsApphttps://www.whatsapp.com/channel/0029VaE9CavLikgI6G0Bme3d
Websitehttps://www.newdelhiairport.in/
Phone Number0124 479 7300

With its new-age infrastructure, the Vistara Delhi Terminal offers seamless travel from the beginning till the end of your travel. The airline’s staff offers prompt assistance related to all your travel queries, and the range of services offered at the T3 terminal offers hassle-free travel at every step of the journey.

FAQs

What terminal does Vistara operate from in Delhi?

Vistara Airlines operates from Terminal 3 at New Delhi’s IGI International Airport.

Is Vistara’s arrival terminal in Delhi different from its departure terminal?

No. The arrivals and departure operations are held at Terminal 3.

Which terminal at Delhi Airport serves Vistara domestic flights?

For travel within India, Vistara Airlines Delhi terminal which is also known as the T3 terminal operates domestic flights.

Are there any specific check-in procedures for Vistara passengers at Delhi Airport?

For check-in at the Vistara Delhi terminal, passengers must head towards the T3. You need to provide the Booking reference to the Vistara personnel. They will complete the check-in on your behalf.

Can I find Vistara customer service desks at both arrival and departure terminals in Delhi?

Yes, the Customer service desk is located at Vistara Airlines Delhi terminal which handles both domestic as well as international travel.

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