Turkish Airlines ORD Terminal - O'Hare International Airport

Are you flying into Chicago’s O’Hare International Airport on Turkish Airlines? Knowing your way around the airport can significantly reduce stress and ensure a smooth travel experience. This guide provides essential information on the Turkish Airlines O’Hare Terminal, including arrival and departure details, baggage claim, and check-in procedures.

Information of Turkish Airlines Terminal at O’Hare International Airport (ORD)

Airport NameChicago O’Hare International Airport
Airport CodeORD
Address10000 O’Hare Airport Dr, Chicago, IL 60666, USA
Turkish Airlines TerminalTerminal 5
Arrival TerminalTerminal 5
Departure TerminalTerminal 5
Ticket CounterLocated in Terminal 5
Social Linkshttps://www.turkishairlines.com/
Phone Number1 (800) 874-8875

What Terminal is Turkish Airlines at O’Hare Airport?

Turkish Airlines operates all its flights to and from Chicago O’Hare Airport through Terminal 5. This includes both domestic and international flights.

Turkish Airlines Arrival Terminal at O’Hare Airport

All Turkish Airlines flights arriving at ORD Airport, regardless of domestic or international origin, use Terminal 5.  Upon arrival at Terminal 5, you can claim your baggage at the designated baggage claim carousels displayed on arrival information screens.

Turkish Airlines Departure Terminal at O’Hare Airport

All Turkish Airlines flights departing from ORD Airport use Terminal 5, for both domestic and international destinations. Passengers can check in online from 24 hours to 1 hour before their flight departure. You can also check in at the Turkish Airlines counters located in Terminal 5.

As gate assignments are subject to change, it’s recommended to check the information screens at the airport or the Turkish Airlines website for your specific flight’s gate number.

List of all Airlines Terminals.

Lounges at Turkish Airlines Terminal in O’Hare Airport

While Turkish Airlines does not have its dedicated lounge at ORD Airport, passengers flying in Business Class or holding Star Alliance Gold status can access the following lounges in Terminal 5:

  • SAS Business Lounge: Offers a comfortable space to relax, complimentary Wi-Fi, refreshments, and snacks.
  • Swissport Executive Lounge: Provides a quiet and relaxing environment, Wi-Fi access, a variety of beverages, and a selection of hot and cold food options.

Food & Dining Options at O’Hare Airport

O’Hare Airport boasts an extensive selection of restaurants, cafes, and food outlets catering to diverse palates and budgets. Whether you’re craving a quick bite before your flight or a sit-down meal to relax, you’ll find numerous options throughout the terminals.

Here’s a glimpse of the diverse dining options available:

CategoryRestaurant Name
AmericanThe Chicago Diner, Tortas Frontera, Berghoff
AsianWok To Walk, Lettuce Entertain You Sushi
ItalianGino’s East Pizza, Tuscany Grill
MexicanFrontera Fresco
Fast FoodMcDonald’s, Starbucks, Panda Express
Bars & LoungesThe Fifty/Fifty Bar & Grill, The Berghoff

Turkish Airlines Services at O’Hare Airport Terminal

Turkish Airlines offers a range of services to assist passengers at the ORD Airport Terminal (Terminal 5):

  • Check-in: Convenient online and airport check-in options for a smooth travel experience.
  • Baggage claim: Assistance with retrieving your checked luggage upon arrival.
  • Flight information: Real-time updates on flight status are displayed throughout the terminal and available online.
  • In-flight services: Information on inflight meals, entertainment options, and amenities.
  • Star Alliance benefits: Access to Star Alliance partner airline lounges and other benefits for eligible passengers.

Parking at Turkish Airlines Terminal O’Hare Airport

While Turkish Airlines doesn’t have a dedicated terminal at ORD Airport, all their flights operate through Terminal 5. Luckily, O’Hare offers various parking options to suit different needs and budgets. Here’s a breakdown:

Parking OptionDistance to Terminal 5DurationFee (USD)
Kiss & Fly (Cell Phone Lot C)Adjacent to Terminal 5Up to 30 minutesFree
Short-Term Parking (Garages B & G)Short walk or shuttle rideUp to the first hour$5
A short walk or shuttle rideUp to 24 hoursVaries based on durationHourly rate increases after the first hour, with a daily maximum
Daily Parking (Lot E)Shuttle ride providedUp to 24 hoursFlat daily rate
Economy Parking (Lots E & F)Shuttle ride providedUp to 24 hoursLower flat daily rate compared to Daily Parking
Valet Parking (Terminal 5 Arrivals Level)Valet service at terminalHourly or daily ratesVaries based on duration, typically higher than other options

Where Does Turkish Airlines Fly from O’Hare Airport?

Here are some of the destinations Turkish Airlines flies to from O’Hare Airport:

Airport NameCodeCountry
London Heathrow AirportLHRUnited Kingdom
Dubai International AirportDXBUnited Arab Emirates
Detroit Metropolitan Wayne County AirportDTWUnited States
John F. Kennedy International AirportJFKUnited States
Chicago O’Hare International AirportORDUnited States
Los Angeles International AirportLAXUnited States
Miami International AirportMIAUnited States
San Francisco International AirportSFOUnited States
Washington Dulles International AirportIADUnited States
George Bush International AirportIAHUnited States
Newark Liberty International AirportEWRTurkey
Dallas/Fort Worth International AirportDFWTurkey
Trabzon International AirportTZXTurkey
Ben Gurion AirportTLVIsrael
Cairo International AirportCAIEgypt
Mohammed V International AirportCMNMorocco
Carthage International AirportTUNTunisia
Houari Boumediene AirportALGAlgeria
Blaise Diagne International AirportDSSSenegal
Félix-Houphouët-Boigny International AirportABJIvory Coast
Kotoka International AirportACCGhana
Murtala Muhammed International AirportLOSNigeria
O.R. Tambo International AirportJNBSouth Africa
Cape Town International AirportCPTSouth Africa
Quatro de Fevereiro AirportLADAngola
Hosea Kutako International AirportWDHNamibia

Map of Turkish Airlines Terminal at O’Hare Airport

Here You can find a map of the Turkish Airlines Terminal layout and amenities at the ORD Airport:

Contact Turkish Airlines at ORD Airport

While Turkish Airlines doesn’t have a dedicated office at O’Hare International Airport, passengers have several options to contact them:

  • Call the Turkish Airlines Global Contact Center: 1 (800) 874-8875
  • Visit the Turkish Airlines website: https://www.turkishairlines.com/ for information, online chat options, and various self-service tools.
  • Utilize the “Contact Us” section on the Turkish Airlines website: This section offers various options to contact customer service, including email forms and social media links.
  • Seek assistance at the O’Hare International Airport Information Desk: Located in Terminal 1, the Information Desk can provide general airport information and potentially assist in connecting you with Turkish Airlines if needed.

This guide has equipped you with essential information about navigating your Turkish Airlines experience at Chicago’s O’Hare Airport. From arrival and departure details to baggage claim, check-in procedures, and even nearby dining options, you have everything you need for a smooth and informed journey.


Which terminal is Turkish Airlines at O’Hare Airport (ORD)?

Turkish Airlines operates all flights from and arrives at Terminal 5 at ORD Airport.

What is the Turkish Airlines arrivals terminal at O’Hare Airport (ORD)?

Terminal 5 is the arrival terminal for all Turkish Airlines flights at O’Hare International Airport.

What is the Turkish Airlines departures terminal at O’Hare Airport (ORD)?

Terminal 5 is the departure terminal for all Turkish Airlines flights at O’Hare International Airport.

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