Thai Airways PEN Terminal – Penang Intl. Airport

PEN Thai Airways Terminal is the epitome of luxury, comfort, and hospitality that offers passengers 24/7 customer support for hassle-free travel. The airline serves as a gateway to Southeast Asia and the Pacific promising a seamless transition at the Penang International Airport (PEN). Here’s the comprehensive guide to the Thai Airways International Terminal PEN and how passengers can make the most of the world-class amenities for a smooth journey.

Thai Airways Terminal Information Penang International Airport

Follow this table for all the essential information you need about the Thai Airways International Terminal PEN

Airport Name	Penang International Airport
Airport Code	PEN
Address	Lapangan Terbang Antarabangsa Bayan Lepas, 11900 Bayan Lepas, Penang, Malaysia
Thai Airways Terminal PEN	Terminal 1
Airport Phone Number	6042520252
Thai Airways IATA Code	TG
Thai Airways ICAO Code	THA
Official Website	www.thaiairways.com

What Terminal is Thai Airways at Penang International Airport?

Thai Airways has the primary hub at the Terminal 1, Penang International Airport. The Terminal 1 comprises of check-in counter, Visa & Immigration, Baggage claim desk, Customer support, and more.

Thai Airways Arrival Terminal at PEN Airport

The Thai Airways Arrival Terminal at Penang International Airport greets the passengers at the Visa and Immigration counter followed by baggage claim and customs clearance. You can expect the following services at PEN Thai Airways Terminal (arrival area)  – 

• • Immigration

• • Baggage claim

• • Custom Clearance

• • Car rental service

• • Welcome centers

• • Currency Exchange

• • Hotel Reservations

• • Medical Services

• • Lost and Found

Thai Airways Departure Terminal at Penang International Airport

The Terminal 1 which is also known as Thai Airways Departure Terminal at Penang International Airport offers passengers seamless travel from check-in to baggage drop-off and boarding. Multiple check-in counters at PEN Airport will streamline the boarding process. Besides, there are also self-service check-in counters that will automatically generate boarding passes and save time in boarding the flight. The check-in counter opens 3 hours before and closes 40 minutes before departure.. The boarding gate at PEN Thai Airways Terminal opens 1.15 hours before and closes 10 minutes before departure. Plus, there are a wide range of amenities from duty-free shopping to luxury retail outlets and authentic dining options that serve international cuisines. For passengers with long layovers, there are premium lounges available that offer comfortable seating, showers, complimentary buffers, and high-speed internet access. There are prayer rooms, feeding booths, children’s play areas, and a business center that caters to passengers from all walks of life. List of all Airlines Terminals.

Lost & Found Desk Assistance at PEN Thai Airways Terminal

Passengers who have left items or baggage on the aircraft must reach to the Lost & Found Desk Assistance at Penang International Airport Terminal within 3 hours of arrival. The report must be filed within 7 days of arrival and the airline will issue the Proprietary irregularity Report (PIR).

Map of Thai Airways Terminal at Penang International Airport

Whether you’re traveling for the first time or a seasoned traveler, navigating PEN Thai Airways Terminal could be a breeze when you refer to the map given below – List of All Thai Airways Terminal

Services/Amenities available at PEN Thai Airways Terminal

Here is the list of services available at Penang International Airport –

• • Dedicated check-in counters for domestic and international travel.

• • Dedicated check-in for Royal First and Royal Silk passengers

• • Group passengers’ assistance desk

• • Thai Official Passport service

• • Excessive Baggage Counter

• • Baggage drop-off counter for mobile/online check-in

• • Separate counters for check-in for passengers traveling with infants

• • Thai Airways Lost and Found

• • First aid stations

• • Currency Exchange counters

• • Car rental counters

• • Taxi booking desk

PEN Thai Airways Terminal offers a plethora of services and amenities to ensure seamless travel for eligible passengers. The terminal is also equipped with modern-class infrastructure and trained Thai Airways representatives that reflect the airline’s commitment to comfort and optimal customer satisfaction.

FAQs