Malaysia Airlines PKU Terminal – Sultan Syarif Kasim II Intl. Airport

Malaysia Airlines PKU Terminal 1 is located at the Sultan Syarif Kasim II International Airport is the primary hub for Malaysia Airlines. This airline-affiliated terminal hosts a range of amenities and services which include a Welcome Centre, Arrival Hall, Check-In counter, reservation management desk, and more. Here is all the essential information you need to navigate the Malaysia Airlines PKU and how you can make the most of it.

Malaysia Airlines Terminal Information Sultan Syarif Kasim II International Airport (PKU)

Airport Name	Sultan Syarif Kasim II International Airport
Airport Code	PKU
Address	Jl. Perhubungan, Perhentian Marpoyan, Kec. Marpoyan Damai, Kota Pekanbaru, Riau 28288, Indonesia
Malaysia Airlines PKU Terminal	Terminal 1
Airport Phone Number	62 761 674694
Malaysia Airlines IATA Code	MH
Malaysia Airlines ICAO Code	MAS
Official Website	www.malaysiaairlines.com
Airport Website	https://sultansyarifkasim2-airport.co.id/

What Terminal is Malaysia Airlines at PKU Airport?

The Malaysia Airlines PKU Terminal is located at Terminal 1 which comprises a range of shopping outlets, a food court, a check-in counter, baggage claim, and arrival halls.

Malaysia Airlines Arrival Terminal at PKU Airport

Passengers while arriving at the Malaysia Airlines Arrival Terminal, which is located at Terminal 1, would be greeted by the arrival halls, followed by the baggage carousel. Passengers after picking up the baggage would be headed to the Customs & Immigration department. The arrivals halls also include the Lost and Found Desk where passengers can report damaged, delayed, or lost baggage.

Malaysia Airlines Departure Terminal at PKU Airport

Malaysia Airlines operates from Terminal 1 and offers the following facilities/services at the Malaysia Airlines Departure Terminal at Sultan Syarif Kasim II International Airport

• • Concierge

• • Check-in counter

• • Baggage Drop-Off Area

• • Customs & Immigration

• • Malaysian Airlines Special Request counter

• • Manage Booking desk

List of all Airlines Terminals.

Baggage Claim at Malaysia Airlines Terminal PKU

The baggage claim at the Malaysia Airlines Sultan Syarif Kasim II International Airport is located at Terminal 1. The desk operates daily between 6 am to 10 pm.

Lost & Found Desk Assistance

In the event that passengers arrive at the Malaysian Airlines PKU Terminal without checked baggage, you need to report the baggage at the arrival hall. The complaint must be registered within 24 hours of arrival. Passengers whose bags have been lost in the Malaysian Airlines aircraft should immediately escalate before leaving the airport. The report must be filed no later than 7 days at the Lost and Found desk at the curbside of the Arrival Halls.

Malaysian Airlines Lounge at Sultan Syarif Kasim II International Airport

Passengers can access the following lunges at the Terminal 1 of the Malaysian PKU terminal. The lounge offers the following facilities/amenities –

• • Charging station

• • Reading materials

• • Family area

• • Washroom & shower

• • Wi-Fi

• • Meeting room

• • Nap area

• • Prayer room

• • Television

• • Dining area

• • Smoking room

• • Flight information display

• • Sports bar

List of all Malaysia Airlines Terminals.

Map of Malaysia Airlines Terminal at PKU Airport

Below is the overview of the map that will help passengers navigate the Malaysia Airlines Terminal at Sultan Syarif Kasim II International Airport Malaysian Airlines PKU Terminal 1 hosts several facilities and amenities that help passengers with hassle-free travel. Passengers can also manage their bookings or use the essential contact information mentioned above to ease their travel plans with Malaysia Airlines.

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