Malaysia Airlines PEN Terminal – Penang Intl. Airport
Malaysia Airlines PEN Terminal 1 is located at the Penang International Airport is the primary hub for Malaysia Airlines. This airline-affiliated terminal hosts a range of amenities and services which include a Welcome Centre, Arrival Hall, Check-In counter, reservation management desk, and more. Here is all the essential information you need to navigate the Malaysia Airlines PEN and how you can make the most of it.

Malaysia Airlines Terminal Information Penang International Airport (PEN)

Airport Name Penang International Airport
Airport Code PEN
Address Bayan Lepas, Penang, Malaysia
Malaysia Airlines PEN Terminal  Terminal 1
Airport Phone Number 60 4-643 4411
Malaysia Airlines IATA Code MH
Malaysia Airlines ICAO Code MAS
Official Website www.malaysiaairlines.com
Airport Website https://www.penangairport.com/

What Terminal is Malaysia Airlines at PEN Airport?

The Malaysia Airlines PEN Terminal is located at Terminal 1 which comprises a range of shopping outlets, a food court, a check-in counter, baggage claim, and arrival halls.

Malaysia Airlines Arrival Terminal at PEN Airport

Passengers while arriving at the Malaysia Airlines Arrival Terminal, which is located at Terminal 1, would be greeted by the arrival halls, followed by the baggage carousel. Passengers after picking up the baggage would be headed to the Customs & Immigration department. The arrivals halls also include the Lost and Found Desk where passengers can report damaged, delayed, or lost baggage.

Malaysia Airlines Departure Terminal at PEN Airport

Malaysia Airlines operates from Terminal 1 and offers the following facilities/services at the Malaysia Airlines Departure Terminal at Penang International Airport
    • Concierge
    • Check-in counter
    • Baggage Drop-Off Area
    • Customs & Immigration
    • Malaysian Airlines Special Request counter
    • Manage Booking desk
List of all Airlines Terminals.

Baggage Claim at Malaysia Airlines Terminal PEN

The baggage claim at the Malaysia Airlines Penang International Airport is located at Terminal 1. The desk operates daily between 6 am to 10 pm.

Lost & Found Desk Assistance

In the event that passengers arrive at the Malaysian Airlines PEN Terminal without checked baggage, you need to report the baggage at the arrival hall. The complaint must be registered within 24 hours of arrival. Passengers whose bags have been lost in the Malaysian Airlines aircraft should immediately escalate before leaving the airport. The report must be filed no later than 7 days at the Lost and Found desk at the curbside of the Arrival Halls.

Malaysian Airlines Lounge at Penang International Airport

Passengers can access the following lunges at the Terminal 1 of the Malaysian PEN terminal. The lounge offers the following facilities/amenities –
    • Charging station
    • Reading materials
    • Family area
    • Washroom & shower
    • Wi-Fi
    • Meeting room
    • Nap area
    • Prayer room
    • Television
    • Dining area
    • Smoking room
    • Flight information display
    • Sports bar
List of all Malaysia Airlines Terminals.

Map of Malaysia Airlines Terminal at PEN Airport

Below is the overview of the map that will help passengers navigate the Malaysia Airlines Terminal at Penang International Airport Malaysian Airlines PEN Terminal 1 hosts several facilities and amenities that help passengers with hassle-free travel. Passengers can also manage their bookings or use the essential contact information mentioned above to ease their travel plans with Malaysia Airlines.

FAQs

What terminal does Malaysian Airlines operate from at Penang International Airport (PEN)?

Malaysia Airlines uses Terminal 1 at the Penang International Airport.

How early should I arrive at PEN Terminal for a Malaysian Airlines flight?

For international flights, passengers who need to complete the check-in at the airport must arrive 3 hours prior to departure.

Can I transit smoothly between flights if I have connecting flights with Malaysian Airlines at PEN Terminal?

Transit is smooth at the Malaysian Airlines PEN Terminal provided the minimum connecting time for layover required is 2 hours and 40 minutes.

What are the operating hours for Malaysian Airlines PEN Terminal?

Malaysian Airlines PEN Terminal operates 24 hours a day, 365 days a week. Passengers would be greeted by the Malaysia Airlines representatives for all their queries and concerns.

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