Kenya Airways KIS Terminal – Kisumu Airport

Kenya Airways KIS Terminal offers its passengers streamlined check-in and boarding for flights. Here’s all the terminal information you need to ensure stress-free travel to board your flight with Kenya Airways.

Kenya Airways KIS Terminal – Kisumu Airport Overview

The KIS Terminal hosts multiple terminals inside the aviation facility as each terminal offers shopping and dining options in abundance. Below is the overview of the table offers a brief overview about the KIS airport

Airport Name	Kisumu Airport
Airport Code	KIS
Address	Kisumu, Kenya
Kenya Airways Terminal KIS	Terminal 1
Ticket Counter	Terminal 1.
Airport Phone Number	254 57 2020811
Kenya Airways IATA Code	KQ
Kenya Airways ICAO Code	KQA
Official Website	www.kenya-airways.com/ke/

What Terminal is Kenya Airways at KIS Terminal?

Kenya Airways operates out of Terminal 1 at Kisumu Airport. The airline offers a direct flight to Nairobi (NBO). In 2023, High-end luxury outlets like Hugo Boss, Swarovski, Kiehl’s, Brooks Brothers, and Gucci launched in Terminal. In addition, there are duty-free shops, newsstands, and dining options from grab-and-go to fine dining.

Kenya Airways KIS Terminal Arrivals

Kenya Airways KIS Terminal Arrivals is designated for Terminal 1. The terminal offers a smooth transition from receiving the luggage to immigration and customs and multiple transport options. Kenya Airways passengers arriving at Terminal 1 can expect hassle-free clearance as waiting time is now reduced to 20 minutes. This expedited clearance is due to the multiple dedicated lanes and the helpful ground staff who assist passengers. After the immigration process comes the baggage clearance at the departure hall of Terminal 1. Look for the LED screen that will display the dedicated carousel area that will help you retrieve your baggage quickly. The arrival terminal offers multiple options for ground transportation such as Yellow Taxi, rental cars and shuttle services.

Kenya Airways KIS Terminal Departures

Kenya Airways Kisumu Airport terminal departures serve as a gateway to East Africa. Passengers can expect a smooth travel thanks to the modern amenities, efficient connectivity to Terminal 1, and plentitude of shopping and dining options. Passengers boarding flights from Kenya Airways Kisumu Airport Terminal 1 can expect quick check-in during peak travel season due to its multiple dedicated counters. The terminal is also equipped with facilities that cater to the travelers’ needs including lounge access, duty-free shops, visa & immigration counter, and a global chain of eateries that serves cuisines of the world. The Kenya Airways departure terminal at Kisumu Airport makes sure that the flight schedules are on time to ensure customer satisfaction and punctuality. The Kenya Airways departure terminal equipped with trained representatives who assist passengers with last-minute bookings, special requests, flight changes, and cancellations. The information screens at departure halls offer real-time updates on flight schedules and the assigned boarding gates. List of all Airlines Terminals.

Kenya Airways Lost & Found at Kisumu Airport

Passengers who have lost items at the Kenya Airways Kisumu Airport Terminal can rely on the Lost and Found desk located in the arrivals halls. This requires passengers to report the issue within 7 days from the date of arrival. Fill out the form and provide all the receipts and description of the lost baggage. The airline will issue the File Reference Number for the lost or delayed baggage. The delayed baggage will be transported to the passenger’s local address when it is recovered. The airline offers compensation for delayed baggage which are not received within 24 hours at the arrival airport. The provision includes – 

• • Kenya Airways Kisumu Airport Terminal will not offer compensation if passengers have received at least 1 baggage.

• • For the essential items Proof of purchase is required.

• • The reimbursements is applicable only for essential items.

• • First Needs Allowance (FNA) is 150 USD per passenger for First and Premium Class.

• • 100 USD for Economy Class passengers.

For food outlets and other retail stores visit KIS Terminal 1 page

Kenya Airways Kisumu Airport Terminal Map

Follow this map to navigate Kenya Airways KIS Terminal and other amenities available – List of All Kenya Airways Terminal The Kenya Airways KIS terminal provides passengers with modern amenities like multiple check-in counters, a lost and found desk, visa/immigration service, and shopping options. Whether you’re traveling for the first time or a frequent flyer, Kisumu Airport Terminal 1 serves as a reliable hub for Kenya Airways passengers.

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