Swiss Air used to operate from Terminal 4, and recently it has moved to Terminal 1 at JFK International Airport where it handles departures, arrivals, and other travel services. The Swiss Air Terminal JFK offers a range of amenities for its passengers for hassle-free travel other than the world-class facilities available at Terminal 1.

Let’s understand what services are available at John F Kennedy International Airport Swiss Air Terminal and the essential contact you need to sail through the airport.

Swiss Air Terminal Information John F Kennedy International Airport

Refer to this table for all the basic information you need about JFK Airport Swiss Air Terminal –

Airport NameJohn F Kennedy International Airport
Airport CodeJFK
AddressQueens, NY 11430, USA
Swiss Air Terminal JFKTerminal 1
Airport Phone Number1 718 244-4444
Ticket CounterDeparture Hall, Terminal 1
Swiss Air IATA CodeLX
Swiss Air ICAO CodeSWR
Official Websitewww.swiss.com

What terminal is Swiss Air at JFK?

Swiss Air operates at Terminal 1 at John F Kennedy International Airport. Terminal 1 handles the departures and arrivals for Swiss Air. 

The check-in area is located in Area 6 of Terminal 1.

The airline does not offer a Meet & Greet service at John F Kennedy International Airport Swiss Air Terminal.

Swiss Air Departure Terminal at JFK Airport

Swiss Air departure terminal JFK is the gateway for direct flights to Zurich. The terminal is well-equipped to handle all the travel services and the passengers’ queries. Besides, the terminal also offers a range of travel services for hassle-free travel.

The check-in desk is located at the Terminal 1. It opens between 4 hours and 1 hour before departure. 

Once passengers have collected their boarding pass, they need to proceed to the TSA security screening area. Passengers must arrive at the airport at least 3-4 hours before scheduled departure, as these waiting lines can be lengthy during peak travel season and may consume more than a hour. 

The post-security area which features the boarding gates at Swiss Air Terminal JFK. There are a range of shopping and dining options here.

Eligible passengers may head to the codeshare partner lounge which is the Lufthsana AirLounge. It offers complimentary meals, beverages, and a comfortable recliner to enhance your travel experience. 

Swiss Air Arrival Terminal at JFK Airport

Swiss Air flight arrives at  JFK’s Terminal 1. Upon disembarking, passengers must head to the Custom & immigration area which features guideful signage that helps passengers through the arrival process.

Passengers at the Customs Clearance Area must keep their travel documents handy for swift clearance. You may be asked to fill out the form and declare good upon arrival to complete the process. 

After immigration, you need to proceed to the Baggage Claim area at the Arrival Halls. Look for the LED display that will guide you to the designated carousel according to your arrival flight to collect your baggage.

At last, the arrival halls of Terminal 1 have ground transportation options which include taxis, ride-sharing services, shuttles, bus services, and AirTran JFK.

The free WiFi access is available at Swiss Air Terminal JFK where passengers can connect through the internet and make arrangements for their travel. 

Lost and Found at Swiss Air Terminal JFK

Passengers who have baggage items delayed at Swiss Air Terminal John F Kennedy International Airport need to notify the airline’s Lost and Found counter at Terminal 1 immediately. 

However, in the majority of cases, the delayed baggage gets recovered within 24 hours of your arrival. 

You can report your baggage online. Passengers can also track the status of their delayed baggage here.

The baggage tracking team at the Swiss Air Terminal 1 will issue you the File Reference Number (FRN) and handle your query. 

After your baggage is tracked it will be sent to your delivery address you provided. You can also collect this from the John F Kennedy International Airport Swiss Air Terminal 1. 

Map of Swiss Air Terminal JFK

Passengers who need to navigate smoothly at the Swiss Air Terminal JFK must refer to the map listed below – 

List of All Swiss Air Terminal

Services/ Amenities at Swiss Air Terminal JFK 

The John F Kennedy International Airport Swiss Air Terminal features world-class amenities and services to enhance the passenger’s travel. Refer to the table below –

Service/AmenitiesLocation
ATMArrivals Level – West
ATMDepartures Level – West
ATMFood Court
ATMGate 3
ATMGate 4
Bag storage by SmartCarteTerminal 1
Charging StationGates 5, 7, 8
Charging StationWelcome Center outside Arrivals Area
ICE Currency ServicesArrivals
ICE Currency ServicesCenter Concourse
Nursing StationsGate 1 outside the Air France Lounge
RestroomsArrivals, Level 1 (East) area
RestroomsArrivals, Level 1 (West) area
RestroomsCheck-In (near phones/Baggage claim 5)
RestroomsCheck-In (near water fountain/Baggage claim 5)
RestroomsCheck-In (Pre Passport Control)
RestroomsDepartures, Check-In, Level 3 (East) area
RestroomsDepartures, Check-In, Level 3 (West) area
RestroomsDepartures, Level 3 (near Gate 4)
RestroomsDepartures, Level 3 (near Gate 5)
RestroomsDepartures, Level 3 (near Gates 1-3)
RestroomsMezzanine Level 4 (Food court) area
Service Animal/Pet Relief AreaOutside, Arrivals Area, East End
Welcome CenterOutside Arrivals Area

Dining and Shopping at Swiss Air Terminal JFK

There are plenty of shopping options available at Terminal 1 such as –

Shop/ServiceLocation
24-Hour FlowerEast Side of Arrivals
24-Hour FlowerWest Side of Arrivals
Bulgari Specialty BoutiqueNear Gate 4
Coach Specialty BoutiqueGate 4
Hermes Center BoutiqueCenter Concourse
Hudson NewsGate 3
Hudson NewsGate 4
Hudson NewsNorth Check-In
Hudson NewsSouth Check-In
Internet Cafe / Cell PhoneArrivals Level – East
iS Duty-FreeCentral Concourse after security
Michael KorsDepartures – Center Concourse

The food outlets available at Terminal 1 of Swiss Air include –

Eatery/ShopTerminal Location
Arrivals EateryTerminal 1, Arrivals
Downtown MarketTerminal 1, Gate 1/2
Dunkin’ Food CourtTerminal 1, Food Court
Eat & Go IstanbulTerminal 1, Between Gates 5-7
Euro CafeTerminal 1, Arrivals Level – West
Flying TacosTerminal 1, Food Court
Hudson NewsTerminal 1, Gate 3
Hudson NewsTerminal 1, Gate 4
Hudson NewsTerminal 1, North Check-In
Hudson NewsTerminal 1, South Check-In
JikJi CafeTerminal 1, Food Court
McDonald’sTerminal 1, Food

Contact Swiss Air Terminal John F Kennedy International Airport

Passengers can contact the airline’s representative directly to the JFK Airport Swiss Airport terminal must refer to the following contacts – 

Twitterhttps://twitter.com/JFKairport
Facebookhttps://www.facebook.com/JFKairport.Official
Websitehttps://www.jfkairport.com/
Phone Number+1(516) 738-4422

FAQs

What terminal does Swiss Air operate from at JFK?

Swiss Air operate from Terminal 1 at John F Kennedy International Airport.

Where do Swiss Air flights arrive at JFK Airport?

Terminal 1 is the Arrival Area for JFK Airport which features Customs & Immigrations, Lost and Found counter, Baggage Claim area, and multiple transportation options. 

Which terminal handles Swiss Air departures at John F Kennedy International Airport?

Terminal 1 handles the departure at JFK for Swiss Air. Passengers flying to Zurich or Europe must arrive at least 3 hours before scheduled departure.

Does Swiss Air have a lounge in Terminal 4 at John F Kennedy International Airport?

No, the airline does not have a lounge by its name at JFK Terminal 4.

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