Spirit Airlines MSY Terminal – Louis Armstrong New Orleans Intl. Airport

Spirit Airlines’ departure and arrival operations are handled from Terminal M of Louis Armstrong New Orleans International Airport. Passengers flying or arriving at MSY Spirit Terminal have access to plenty of world-class facilities that enhance their travel. These facilities include multiple self-service check-in kiosks, last-minute booking desks, baggage handling counter, priority boarding, and other services that save time at the airport and ensure a smooth transition at every step. Here is a detailed guide to all the services and amenities available at Spirit Airlines Louis Armstrong New Orleans International Airport Terminal, and other essential information you need for a smooth boarding.

Overview of MSY Spirit Terminal (MSY)

Refer to the table below to know all the essential information about Spirit Airlines MSY Terminal –

Airport Name	Louis Armstrong New Orleans International Airport
Airport Code	MSY
ICAO Code	NKS
IATA Code	NK
Address	Spirit, 1 Terminal Dr, Kenner, LA 70062, United States
Contact Number	1 504-303-7500
Spirit Airlines MSY Terminal	Terminal M
Daily Operating Hours	24 Hours Operation
Arrival Terminal	Terminal M
Departure Terminal	Terminal M
Official Website	www.spirit.com
YouTube Page	www.youtube.com/@spiritairlines
Facebook Page	www.facebook.com/SpiritAirlines
Twitter Account	twitter.com/SpiritAirlines
Instagram Account	www.instagram.com/spiritairlines/

What Terminal is Spirit at MSY?

Spirit Airlines operates from Terminal M at Louis Armstrong New Orleans International Airport. The airline serves here as the primary hub and offers daily flights to major international destinations in the US, Latin America, and the Caribbean. The MSY Spirit Terminal is a sprawling campus that has plenty of outlets to shop or eat while you wait for the flight. Besides, you can access plenty of amenities which include an interfaith chapel, spa, pet relief center, and nursing rooms for babies. Passengers who have a long wait can relax in the waiting lobby and access free WiFi. Also, Taxis and ride-sharing services are available at the Arrival Hall which offers direct services and are easy to arrange at Terminal M of MSY airport. List of All Spirit Airlines Terminals.

Spirit Airlines Arrival Terminal MSY

The airport Airlines flight arrives at Terminal M of Louis Armstrong New Orleans International Airport. Upon arrival head to the Customs Area at Spirit Airlines Louis Armstrong New Orleans International Airport Terminal. The waiting time for US Passports, Permanent Residents, and Returning ESTAs is 38 minutes. For visitors with visas and first-time ESTAs, the waiting time is 31 minutes. After you clear the customs head to the baggage claim counter. For a quick recovery of baggage, follow the signage for the Spirit Airlines baggage carousel area. Proceed to the Arrival Halls which feature a Lost and Found counter, ATMs, and currency exchange counters that help passengers with onward travel. At the Arrival Halls, you get easy access to the car rental kiosks, taxis, and ride-sharing services.

Spirit Airlines Departure Terminal MSY

Spirit Airlines flight departs from Terminal M at Louis Armstrong New Orleans International Airport. Passengers who wish to check in at MSY Spirit Terminal must arrive 2 hours before for domestic flights and 3 hours before for international flights. After you complete the check-in, submit your bags to the checked baggage counter. Purchasing an extra baggage allowance at the airport costs more compared to online. Head to the TSA security screening area. Depending on the peak season, you may experience a long queue and more waiting time at the security screening. After the security clearance, head to the departure gate. Here you will find plenty of shopping and dining options that keep you busy while you wait for your upcoming flight. If you have a longer waiting time than usual, there are plenty of lounges for relaxation that offer complimentary buffets, spas, showers, and private space for relaxation.

Baggage Damage at MSY Spirit Terminal

Although baggage mishandling rarely occurs at MSY Spirit Terminal, the passengers need to file a report immediately upon arrival preferably before leaving the airport. Terminal M offers a self-serving virtual Baggage Service Counter (BSC) that allows passengers to report directly for delayed as well as damaged baggage. Here is all the important information you need to know before filling out the damaged or delayed baggage report –

• • The airline is not liable if there’s already existing damage to the luggage.

• • Baggage is oversized or overweight

• • Normal wear and tear, dents and scratches

• • Inadequate packaging

Passengers whose luggage is damaged due to TSA security screening requirements, need to file a written claim. To initiate the claim, follow these steps –

• • Create a damaged baggage report at the Spirit Airlines Arrival Terminal MSY within 4 hours for domestic flights, and 7 days for international travel.

• • You will receive a Baggage Irregularity Receipt number and the copy will be sent to your registered email.

• • Once the claim is submitted, it will be processed within 30 days.

Travel Services offered at MSY Spirit Terminal

Spirit Airlines MSY Terminal offers services that bring comfort while traveling. It includes extra legroom seats, a 50 lbs checked baggage allowance, and in-flight WiFi. Additionally, the airline offers last-minute travel deals for discounted fares. These services include –

• • Big Front Seat bundle – The airline offers passengers to purchase this bundle last minute (at least 60 minutes before departure) which offers a 50 lbs checked baggage allowance alongside extra legroom bundle seating and priority boarding.

• • Spirit Wi-Fi – The Spirit Airlines offers satellite WiFi onboard available at 3.99 USD per flight which lets you browse the web and connect online via email, chat, and social media.

• • Free Spirit – You can sign up for the Spirit airline’s loyalty program at MSY Airport which lets you earn 12 X points on flight booking, baggage, and other travel add-ons.

• • Spirit Savers Club – By paying a one-time fee of 69.95 USD per year, you can get access to exclusive discounted fare deals, baggage, and seats. You get exclusive offers for Shortcut Security and Shortcut Boarding.

• • Group Travel – The program offers guaranteed last-minute discounted fares for confirmed seats for 10 or more passengers. It offers ticketless travel and appoints a dedicated travel specialist for baggage handling and boarding. You can get more info at Spirit Airlines in MSY Airport.

Flight Delays at MSY Spirit Terminal

If a Spirit Airlines flight is delayed, you have the option to rebook to another flight. No fee would be charged at Spirit ticket counter at MSY under the following circumstances –

• • Passenger missed a flight connection due to a previous flight delay

• • Spirit canceled flight

• • Passengers not arriving at the scheduled stop

• • Aircraft type is changed

• • Major schedule change

The airline offers free rebooking as long as the flight is reaching to your original destination.

Services/Amenities at MSY Spirit Terminal

The MSY Spirit Terminal is designed to cater to domestic and international travelers with a wide range of facilities for elevated comfort and convenience –

• • Charging Stations (throughout the terminal)

• • CLEAR Pre Check Enrollment Kiosk

• • Currency Exchange International

• • MAMAVA Lactation Pod

• • Service Animal/ Pet Relief Area

• • Spirit Airlines Baggage Services (678) 973-2402

• • Travelers Aid

• • Travelex ATMs

• • Welcome Center

Map for MSY Spirit Terminal

With the Spirit’s Terminal Map exploring becomes easy as the it highlights the key locations from security checkpoints and check-in counters to shopping and dining areas. With clearly marked signage for amenities, you will find it easy to spot key contact points and move through the terminal smoothly. In conclusion, the MSY Spirit Terminal offers a range of amenities and facilities to ensure a hassle-free travel experience. The terminal comes with modern amenities and state-of-the-art conveniences like shopping and dining outlets, free WiFi, relaxing chairs, and several lounges that keep passengers occupied while they wait to board their flight. For passengers who are encountering flight delays or baggage issues, there’s a dedicated Spirit Airlines customer support to resolve these problems thus enhancing the overall travel experience.

FAQs