For passengers wondering what terminal Singapore Airlines at JFK International Airport, Terminal 4 is where they need to head to. This article offers a detailed overview of all facilities and amenities available at Singapore Airlines JFK Terminal, and other essential information passengers need for smoother navigation at the airport.
Overview of Singapore Airlines JFK Terminal – John F. Kennedy International Airport
Refer to the table below to get all the important information about the JFK Airport Singapore Airlines Terminal:
Airport Name | John F. Kennedy International Airport |
Airport Code | JFK |
Airline Code | 618 |
IATA Code | SN |
Address | Queens, NY 11430, USA |
Contact Number | +17182444444 |
Singapore Airlines Terminal JFK | Terminal 4 |
Arrival Terminal | Terminal 4 |
Departure Terminal | Terminal 4 |
Ticket Counter | Departure Hall, Terminal 4. |
What terminal is Singapore Airlines at John F. Kennedy International Airport (JFK)?
Singapore Airlines operates all of its flights from Terminal 4 at JFK International Airport. The Singapore Airlines JFK Terminal is fully equipped with multiple check-in counters, streamlined security checks for departure/arrivals, and shopping and dining options.
Passengers flying from Terminal 4 have access to the Singapore Airlines’ in-house lounge located post-security which offers free WiFi, relaxing seating areas, and other luxury amenities for a comfortable pre-flight experience.
There’s a 24/7 customer service desk at JFK Terminal 4 which offers assistance to the passengers related to their existing booking and other navigational assistance at the Terminal 4.
List of all Singapore Airlines Terminals.
Singapore Airlines JFK Departure Terminal
All Singapore Airlines flights originate from Terminal 4 at JFK International Airport. From the check-in counter to the boarding gates, Singapore Airlines JFK Terminal is designed to cater to the hassle-free boarding process thanks to the variety of facilities that are available at the terminal. These facilities include:
- Check-in counter
- Boarding gate
- Baggage handling
- Dining option
- Shopping zone
Passengers who wish to check in at the airport must arrive 3 hours before the flight to avoid last-minute hassles, especially for passengers who have requested special assistance.
After obtaining your boarding pass, submit your luggage at the baggage drop counter. At terminal 4, there are self-service baggage drop kiosks that will automatically tag your luggage and send it to your flight.
Go to the security screening area. Keep your passport, boarding pass, and other travel documents handy. The security officer will screen the carry-on bags alongside the travel documents for verification.
After the security clearance is given, head to your designated departure gate as mentioned in the boarding pass to board your flight.
Post security, you can visit the Singapore Airlines lounge, or access free WiFi at Terminal 4. There are a range of shopping and dining options that might interest you before you board the plane.
Singapore Airlines JFK Arrival Terminal
Upon landing at John F. Kennedy International Airport, your point of contact is Terminal 4.
The arrival process is streamlined ensuring you have a swift clearance for immigration and customs. Besides, the located signage and friendly ground staff will guide you to the immigration area.
Keep your passport and boarding pass handy as the Customs Border Protection offer will go through them. The multiple immigration counter at Terminal 4 ensures you have a speedy clearance.
After you have passed through the immigration proceed to the baggage counter area. Follow the signage for Singapore Airlines to reach the designated carousel to recover your luggage.
Go to the Customs office to declare the regulated items. Items such as gold or precious ornaments whose current value exceeds 10,000 USD need to be declared.
After you go through the customs, move to the Arrival Halls where you can find services that best suit for onward travel. These services include ATMs, a currency exchange counter, dedicated taxi-sharing kiosks, a city guide desk, and more.
Singapore Airlines Delayed or Damaged Baggage Service at JFK Airport
If your bag is delayed or damaged at Singapore Airlines JFK Terminal, follow these steps –
Delayed baggage
If the baggage is delayed provided that the last flight in your itinerary is operated by Singapore Airlines,
- Report the delayed baggage report immediately upon arrival at Terminal 4.
- You will receive a copy of the confirmation alongside the Property Irregularity Report (PIR) number which is a 10-character file reference number.
- The reference number is required for future correspondence.
- The airline will offer you daily updates for 7 days. If the baggage is not found after 7 days, the airline will offer reimbursement for the daily essential items.
- Passengers must keep a copy of the items that are purchased within 7 days from the day of reporting the delayed baggage.
Damaged Baggage
Singapore Airlines passengers whose baggage arrived damaged need to report it immediately to the airline’s Lost and Found counter.
Please note that the airline is not responsible for the damaged baggage which includes:
- Dents, cuts, and scratches.
- Damage to straps, pockets, wheels, external locks, and security straps.
- Damage due to overpacking.
- Baggage that is confiscated by airport authorities.
Travel Services Offered by Singapore Airlines at JFK Airport Terminal
Passengers have access to the travel services at Singapore Airlines JFK Terminal that upgrades their travel experience at every step. These services include:
- Flight disruption – Passengers whose flight has been disrupted at Terminal 4 can seek assistance from the airline’s staff. The priority will be given to the passengers whose flight is canceled within 3 hours of departure or those with medical emergencies.
- Kiosk check-in – You can check in at the airport kiosk as early as 12 hours before departure. You need a passport and visa and a confirmed booking reference number. The kiosk is located at Terminal 4.
- Airport check-in – Passengers departing from Singapore Airlines John F Kennedy International Airport Terminal can check in at the counter up to 40 minutes before departure. Passengers who have baggage to check must arrive 3 hours before departure.
- Automated bag drop – You can drop your checked bags at the automated kiosk which opens 3.5 hours before departure. All you need to do is print your bag tags at the self-service kiosk and attach it to your luggage.
- Seat selection – Depending on the class of service and the travel route you can seek assistance from the airline’s executive at the check-in counter and request the seat selection. For Suites, First Class, Business Class, and Premium Economy you can select the seat for free.
- Meal requests – Whether it’s faith, diet, or an allergy, a selection of special meals is available last-minute at the Terminal 4. Premium members can also request Book the Cook service at the airport.
- Traveling with children – Passengers traveling with children in First or Business Class can access the lounge at Terminal 4. Besides the family would be offered priority boarding from Singapore Airlines JFK Terminal.
Singapore Airlines Flight Delay and Cancellation at JFK Airport
If the passengers have been denied boarding under the situation which has been under the airline’s control, they are entitled to the following compensation:
Flight Distance | Compensation |
---|---|
1500 km or less | £220 |
Between 1500 km and 3500 km | £350 |
Above 3500 km | £520 |
In such circumstances, passengers can choose between the following options –
- A refund on the unused portion of the ticket
- An alternate flight to the final destination
- An alternate flight to a later date
If the flight is delayed at Singapore Airlines JFK Terminal for 2 hours or more for flights 1500 km or less; 3 hours for flight distance between 1500 km and 3500 km or 4 hours of delay for flight distance above 3500 km, the airline will offer entitlements under Right To Care about the passengers’ waiting time
- Meals and refreshments
- Two telephone calls, telex, or fax messages
- Hotel accommodation in case of an overnight stay alongside free airport transfer
If the flight is delayed for 3 hours or more, passengers are entitled to the following compensation –
Flight Distance | Compensation |
---|---|
1500 km or less | £220 |
Between 1500 km and 3500 km | £350 |
Above 3500 km | £520 |
Note: If the flight is canceled at JFK Airport Singapore Airlines Terminal, the compensation will be the same as mentioned above.
Shopping/Dining Options at Singapore Airlines JFK Terminal
There are a wide array of shopping and dining options that are available at Singapore Airlines JFK Terminal that cater to the diverse passengers’ tastes and preferences.
Whether you want to fancy your senses to the global cuisines or heal yourself into retail shopping, JFK Terminal 4 has got you covered.
Shopping | Dining |
Hudson | Pizza Vino |
Pack N Go | McDonald’s |
Michael Kors | Dollies |
Brooks Brothers | Camden Foods Co. |
Victoria’s Secret | Jamba Juice |
Kate Spade | Flatiron Coffee Roasters |
Swarowski | So Chocolate |
5th & Sunset | Five Borough Food Hall |
DFS Duty-Free | Vino Kitchen & Bar |
Hugo Boss | Bento Sushi |
Duty Free – Fashion | Urban Crave |
Coach | Buffalo Wild Wings |
Cell Phone Purchase (AT&T) | Dunkin Donuts |
Pandora | Tigin’s Irish Pub & Restaurant |
Corsa Collections | The Palm Bar & Grille |
Shake Shack | |
Camden Foods Zippin | |
Food & Beverage | |
La Brea Bakery | |
Peets Coffee & Tea | |
Chocolates & More | |
Le Grand Comptoir | |
Blue Point Brewery | |
Food & Beverage | |
Mi Casa |
Facilities/Amenities at Singapore Airlines JFK Terminal
Singapore Airlines JFK Terminal is known for its comprehensive amenities that aim to make the travel experience comfortable and hassle-free. These services include:
- Interfaith Chapel
- Currency Exchange
- Service Animal/Pet Relief Area
- Nursing Stations
- Baggage Storage
- Travelers Aid
- Charging Station
- Hotel Reservations
- Information Counter
- Family Restroom
- Men Restroom
- Restrooms
- Lost & Found
- Bag storage by SmartCarte
Map of Singapore Airlines JFK Terminal – John F. Kennedy International Airport
Navigating Singapore Airlines JFK Terminal is a task in itself, as the detailed map will help passengers navigate its corridors smoothly and efficiently. Below is the detailed layout of Terminal 4 that helps passengers navigate key locations like check-in, security screenings, boarding gates, shops, restaurants, and more.
Contact Singapore Airlines at John F. Kennedy International Airport (JFK)
Singapore Airlines offers multiple sources to contact in case you request assistance at JFK Airport Terminal 4. For all immediate assistance, passengers can contact the airline through its ‘Contact Us’ page. Below is the overview of the contact number as well as the link to the following social media handles that help passengers approach the airline for all their travel-related queries and concerns.
https://x.com/singaporeair | |
https://www.facebook.com/singaporeair | |
https://www.instagram.com/singaporeair/ | |
Phone Number | +1 (866) 767-2247 |
In the end, Singapore Airlines JFK Terminal offers a range of services and amenities that are catered to enhance the passengers’ travel experience. From multiple check-in counters to streamlined security screening and baggage handling.
JFK Terminal 4 is more than a launching pad for the airlines. There is also a diverse range of shopping and dining options alongside multiple lounges that give you some extra time to explore in case you have a long layover.
FAQs
The airline operates at Terminal 4 of JFK International Airport which is also the primary hub for the airlines that handles the arrival and departure for the airlines.
When you arrive at Terminal 4, follow the signage for the ‘Singapore Airlines check-in’ counter. At Terminal 4 there are multiple self-service check-in kiosks where passengers can complete the boarding process.
At JFK Airport Singapore Airlines Terminal passengers can access free WiFi, shopping outlets, dining area, pet relief centers, wheelchair services for passengers with reduced mobility, an automated passport control desk, a self-service check-in counter, and more.
To get the JFK Terminal 4, take the AirTran JFK that connects to all terminals inside the airport. The terminal also has access to other transportation options such as ride-sharing services, taxis, or airport shuttles.
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