Philippine Airlines RUH Terminal – King Khaled Intl. Airport

Philippine Airlines operates at Terminal 4 of King Khaled International Airport. Philippine Airlines RUH Terminal is said to be one of the modern terminals that offer state-of-the-art infrastructure that is equipped with amenities and services for a comfortable travel experience. Whether you’re departing or arriving at RUH terminal, the airport through its services offers a seamless transition and sets the stage for hassle-free travel.

Overview of Philippine Airlines RUH Terminal – King Khaled International Airport

Check the table below to have all the essential information about Philippine Airlines RUH Terminal:

Airport Name	King Khaled International Airport
Airport Code	RUH
IATA Code	PR
Airlines Code	079
Address	Airport Road, King Khalid International Airport, Riyadh 13458, Saudi Arabia
Contact Number	966 9200 20090
Philippine Airlines Terminal RUH	Terminal 4
Arrival Terminal	Terminal 4
Departure Terminal	Terminal 4

What Terminal is Philippine Airlines at RUH Airport?

Philippine Airlines uses Terminal 4 for departure and arrivals, also known as Tom Bradley International Terminal (TBIT) at RUH Airport. The Philippine Airlines RUH Terminal serves as the primary hub for the carrier and is located on the west side of the terminal. The baggage claim is on the first level, check-in is on the third, and departure is on the fourth. Philippine Airlines passengers can access Centrum Lounge on level 2 of RUH International Airport. Terminal 4 is well-connected to the other terminals through the people movers system. For inter-terminal transit, you can use a free landslide shuttle bus that operates every 5 minutes on the loop. There are plenty of options on the level 5 for shopping and dining.

Philippine Airlines Departures Terminal RUH

Philippine Airlines flights depart from Terminal 1 at King Khaled International Airport ( RUH). As one of the busiest terminals, it is recommended to complete the check-in online to avoid last-minute hassles at the airport. The airport check-in counter at Philippine Airlines RUH Terminal opens 5 hours before scheduled departure. RUH Terminal 4 also features self-service check-in kiosks. All you need to do is enter the booking reference and passport number, followed by the seat selection process. The kiosk will automatically generate the boarding pass. After obtaining the boarding pass, head to the baggage handling section to submit the baggage. Collect your baggage tag and go to the security screening area. There are multiple checkpoints at security screening to help streamline the checking and fasten the process. The Terminal 4 has a dedicated TSA PreCheck lane for expedited screening. Passengers who are already registered for TSA PreCheck may use this to save time. Post security, there are over 100 restaurants, bars, and shopping outlets that keep you entertained while you wait for the flight. The airline also offers free WiFi within the Boarding Hall for a session of 45 minutes.

RUH Philippine Airlines Arrivals Terminal

Philippine Airlines flight arrives at Terminal 4 of King Khaled International Airport ( RUH). Upon arrival, passengers have to go through the immigration. The Philippine Airlines RUH Terminal has a dedicated Global Entry Kiosk for expedited clearance. The airport also allows enrollment on arrivals helping passengers with the smooth transition. Terminal 4 also has an automated Mobile Passport Control desk. There’s free WiFi available at Terminal 4 where you can connect to the internet to submit your travel receipt alongside your passport to the US Customs Border Protection officer. The terminal also has a service of CLEAR for expedited clearance. Registration for this is available on arrivals where your fingers and retina scans would be done for enrollment. After immigration, follow the signage for baggage claim and look for the flight number on the LED screen installed at the carousel area to go to your designated baggage handling area. The lost and found counter is located adjacent to the baggage claim desk. Pick up your checked baggage and go to the arrival halls to explore one of the many transportation options available. You can access Metro Rail which will take you to the Downtown area. Besides, passengers can take the services of Amtrak. In addition, you can take shared-ride and private-ride shuttles that are available at the Exit Hall.

Delayed, Damaged, or Lost Baggage at Philippine Airlines RUH Terminal

As soon as you realize that the baggage has not arrived at the Philippine Airlines RUH Terminal, approach the Lost and Found team at the arrivals area. In addition –

• • You would be asked to file a report for the missing baggage.

• • The airline will issue the reference number which helps passengers track the process of the delayed baggage.

• • If the baggage is still missing 7 days after the arrival, you need to contact the Philippine Airlines to complete the Baggage Claim form.

Damaged Baggage

As soon as you notice the damage to your checked luggage, report the issue at th Baggage Claim counter. You may be asked to record the details of damage and offered immediate assistance wherever necessary. Please note that the airline is not responsible for baggage damage due to –

• • Minor dents, cuts, and scratches

• • Damage to external parts such as handles and wheels

• • Any damage due to overstuffing the content

• • Any baggage that is confiscated by Customs or Airport Security personnel.

Travel Services at Philippine Airlines RUH Terminal

Philippine Airlines RUH Terminal offers services that upgrade passengers’ travel last minute and ensure a hassle-free journey. These services include –

• • Traveling with pets – The airline allows service animals to fly free of charge. The airline’s representative at Terminal 4 offers assistance with documents and check-in, ensuring passengers a smooth travel.

• • Unaccompanied minor – The airline’s representative offers check-in, baggage, and boarding assistance to minors flying alone. Philippine Airlines ensures that the child boarded the correct plane, and also offers assistance during flight delays.

• • Flight changes – Passengers can request the change to the travel date or destination with the airline’s representative at the check-in counter which is subject to an additional fee and applicable fare difference.

• • Group travel – The airline at Terminal 4 offers special perks to passengers traveling in groups of 10 passengers or more. These benefits include priority check-in, extra baggage allowance, free seat selection, and priority boarding.

• • Discounted fares for kids – Children less than 12 years old would be offered discounted fares which is 40 percent of the adult base fare. This offer is applicable for flights to/from the US.

• • Airport Parking – Philippine Airlines RUH Terminal offers parking slots and ensures passengers have stress-free boarding.

• • Car rental – Philippine Airlines RUH Arrival Terminal has dedicated car rental kiosks that offer services from the likes of Hertz, National, Alamo, and Dollar. The benefits of booking car rental service with Philippine Airlines passengers can save up to 50% on booking and complimentary coverage of accidental insurance.

Flight Delays and Cancellation at Philippine Airlines RUH Terminal

Passengers whose flight is disrupted at Philippine Airlines RUH Terminal and are not willing to take an alternate flight must cancel the flight and claim a refund on the unused portion of the fare. If your flight is affected by cancellation, travel banks or major schedule changes have the following options –

• • Convert your tickets to credit vouchers – The credit vouchers must be issued equivalent to the unused net value and taxes on the flight booking. Travel credit must be issued before scheduled departure.

• • Rebook your flight ticket – Rebook to another flight under the similar fare rules and the class of service. The new travel date must be within the validity period. No fare difference and any applicable fees will be collected.

• • Refund your travel ticket – The refund will be offered without an airline penalty and processed to the original method of payment.

If there is a flight delay for 2 hours or more or the flight is canceled under the sole discretion of Philippine Airlines, passengers are entitled to the following compensation –

Distance	Compensation
All flights under 1,500 km	325 USD
Internal EU flights over 1,500 km	500 USD
Non-internal EU flights over 3,500 km	700 USD

Shopping/Dining Options at Philippine Airlines RUH Terminal

At Philippine Airlines RUH Terminal, passengers can keep themselves busy with an array of shopping and dining options. Whether you’re craving a light meal or want to indulge in a hearty meal, Terminal 4 offers a variety of choices that cater to the diverse passengers’ needs. Besides, there are retail outlets that offer everything from electronic gadgets to fashion accessories and other travel essentials.

Facilities/Amenities at Philippine Airlines RUH Terminal

Philippine Airlines RUH Terminal is designed to offer a comfortable travel experience where it offers a range of facilities and amenities that cater to the various needs of travelers. The terminal features dedicated Philippine Airlines longes, family restrooms, charging ports for electronic devices, re RUHing chairs, and free WiFi that helps passengers stay connected. The services at Terminal 4 include –

Map Philippine Airlines RUH Terminal – King Khaled International Airport

Exploring Philippine Airlines RUH Terminal is made easy with a detailed map below that helps passengers familiarize themselves with the location of the check-in counter, security screening, boarding gate, and baggage claim areas.

Contact Philippine Airlines RUH Terminal – King Khaled International Airport

Passengers who need to get in touch with a Philippine Airlines representative at the RUH terminal refer to the contact number below or the following social media handles. Whether you have a question about the flight status need to change the travel date or require special assistance at the airport, the Philippine Airlines Customer Service representative will be available 24/7.

Twitter	https://x.com/flyPAL
Facebook	https://www.facebook.com/PhilippineAirlines
Instagram	https://www.instagram.com/flypal/
Phone Number	1-800-435-9725

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