Emirates Airlines operates at Terminal N, handling departure and arrival at London Gatwick Airport. The Emirates Terminal LGW is known for offering comfortable thus offering a world-class experience for passengers. Besides convenient amenities, there are plenty of last-minute services that elevate their travel experience on board.
Below is a detailed overview of all services and amenities available at Emirates Terminal at LGW Airport. In addition, we have covered all the important information and contacts you need for a hassle-free transition at the airport.
Emirates Terminal LGW – London Gatwick Airport Overview
Below is the overview of all essential information about Emirates Airlines LGW Terminal:
Airport Name | London Gatwick Airport |
Airport Code | LGW |
Airline Code | 176 |
IATA Code | EK |
ICAO Code | UAE |
Address | Horley, Gatwick RH6 0NP, United Kingdom |
Contact Number | 44 344 892 0322 |
Emirates Airlines Terminal LGW | Terminal N |
Arrival Terminal | Terminal N |
Departure Terminal | Terminal N |
Ticket Counter | Departure Hall, Terminal N. |
What Terminal is Emirates at LGW?
Emirates uses Terminal N at LGW International Airport, which offers various services and amenities to enhance passengers’ travel experience.
These services include exclusive lounge access to eligible members, fast-track TSA and CLEAR lanes, and special assistance for passengers with reduced mobility.
Emirates Terminal LGW offers direct flights to Dubai where Terminal N serves as an international gateway for Europe, Asia, and the Middle East.
LGW Airport Emirates Departure Terminal
Passengers preparing to depart from LGW International Airport must head to Terminal N for their upcoming flight. You need to go through the following checkpoints before you prepare to board the flight:
- Check-in – The airline’s check-in counter at Emirates Terminal LGW opens 3 hours before and closes 60 minutes before scheduled departure. Passengers who prefer to check in at the airport must adhere to these timings for hassle-free boarding.
- Baggage – You can submit the baggage at the traditional luggage drop counter or self-service kiosk. The automated self-service kiosk helps passengers avoid queues and obtain baggage tags. To add extra baggage allowance, go to the baggage counter and seek the assistance of the Emirates’ flight executive.
- Security – At the security screening for an expected clearance passengers can take service of fast-track TSA and CLEAR service to save time at Emirates Airlines LGW Terminal.
Post security, you can access Emirates Lounge, a waiting area that is exclusively reserved for Business Class, First Class, and Club members.
In addition, the shopping and dining await you at the Departure Hall which offers abundant options to keep you busy or satisfy your cravings.
List of all Emirates Terminals.
LGW Airport Emirates Arrival Terminal
The Emirates flight lands at Terminal N of London Gatwick Airport. Upon disembarkment you need to go through the following transitions before you exit the airport:
- Immigrations – Follow the signage for the immigration counter at LGW Airport Emirates Terminal. Keep your travel documents ready for an expedited clearance.
- Baggage retrieval – Next, head to the baggage claim area. There are multiple LED screens installed at the Baggage Carousel Area that guide passengers as per their arrival flight.
- Customs – Every international passenger has to go through Customs after landing at Terminal N. Here you need to declare the content of your baggage in the prescribed form given by the Customs Border Protection (CBP) officer.
At the Arrival Halls, the terminal also provides various transportation options such as shuttles, buses, taxis, and ride-sharing services.
Passengers can take the service of AirTran LGW which operates every 15 minutes to access other terminals at LGW International Airport.
Baggage Services at Emirates Terminal LGW
Passengers whose baggage is delayed or damaged at Emirates Terminal LGW immediately escalate to the Emirates Airline’s Lost and Found counter located at the Arrival Hall.
Delayed baggage – If the baggage is delayed 24 hours after the arrival, the airline will offer interim compensation for the daily essential items. These items include toiletries, sleepwear, activewear, medication, etc. Additionally,
- If the airline finds the delayed baggage, they will inform you and arrange the delivery at your registered address which you mentioned at the time of filing a report.
- After you file the complaint you will be provided a reference number (called a PIR) that helps you track the status of the lost or delayed baggage.
- You can track the status of your missing or delayed luggage through the Emirates app.
Damaged baggage – If your baggage is damaged upon arrival at LGW’s Terminal N, follow these steps:
- Report to the lost and found counter at the arrival halls. You must report for the affected baggage before you leave the airport.
- The airline will issue a Property Irregularity Report (PIR) alongside a letter of confirmation mentioning the damage.
- After you report, take your baggage to a repair shop of your choice. You must submit a copy of the receipt that mentions the cost of repair. This is very essential to file a claim.
- To submit the claim, go to the nearest Emirates office. Submit the letter of confirmation and a copy of the receipt. The airline will contact you later to cover the damage.
Travel Services at Emirates Terminal LGW
Passengers who need to manage their travel last minute can approach the Emirates airline’s executive at LGW Airport. From upgrading your flight to business class to requesting special assistance at the airport, here are the following services that are available last minute at Terminal N of LGW:
- Canceling a booking – You can cancel your flight last minute at the LGW airport. All you need to do is approach the Emirates’ executive, provide your booking reference or e-ticket number, and ask them to cancel the flight. The cancellation request must be completed up to 3 hours before scheduled departure.
- Select a seat – At the check-in counter, you can ask the Emirates executive to select the seats on your behalf. Economy Class passengers can also request extra legroom seats which are subject to an additional fee.
- Buy excess baggage allowance – Passengers who need to add more baggage allowance can pay an additional fee at the airport. The baggage counter closes 60 minutes before departure.
- Upgrade your Emirates flight – Go to the Emirates check-in counter and find out how much it takes to upgrade to a Business or First Class. You may be asked to pay a change fee and any applicable fare difference.
- Airport check-in – Emirates Terminal LGW features a dedicated check-in desk for each class of service. The airline executive will help passengers check in for their bags, select seats, and issue a boarding pass.
- Visa application – Passengers can apply for the US Visa Waiver Program (VWP) and ESTA at the airport. Passengers traveling to/from the United States need to apply for ESTA before boarding the flight.
Flight Delay at Emirates Terminal LGW
Passengers whose flight is delayed for 3 hours or more are entitled to the available assistance and the compensation provided:
- The delayed flight must originate from Emirates Terminal LGW
- Passengers holding a confirmation booking for a delayed flight
- Met the applied deadline for check-in
- Not traveling free of charge or on a discounted fare ticket
Passengers who meet the aforementioned conditions are also eligible for delayed flight compensation. Below is the overview –
Flight Distance | Compensation (EUR) |
---|---|
1500 km or less | 250 |
Within the EU more than 1500 km | 400 |
Between 1500 km and 3500 km (all other flights) | 400 |
More than 3500 km | 600 |
Passengers whose flight is delayed by 5 hours or more are eligible for a refund on the unused portion of the ticket.
Amenities/Facilities at Emirates Terminal LGW
The amenities at LGW Airport Emirates Terminal ensure an upgrade to an overall travel experience. The terminal features facilities at every step to provide comfort and convenience.
- Information Counter
- Nursing Stations
- Restrooms
- Family Restroom
- Currency Exchange
- Bag storage by SmartCarte
- Service Animal/Pet Relief Area
- Baggage Storage
- Interfaith Chapel
- Charging Station
- Men Restroom
- Travelers Aid
- Lost & Found
- Travelex US Dollar ATM
Map Emirates Terminal LGW
To ensure you never fail to navigate through the Emirates Airlines LGW Terminal, below we have referred to an interactive map that acts as your on-the-go compass within the airport, It helps you correctly identify and locate check-in counters, security screening areas, Emirates lounge, and key checkpoints.
Contact Emirates Terminal LGW
Getting in touch with an Emirates Airlines executive is straightforward. Whether you need to inquire about the flight or need assistance in canceling the reservation, Emirates Terminal LGW offers the following channels to ensure you get timely assistance.
From phone lines dedicated to 24/7 customer support to social media handles, the airline is always happy to help its passengers.
https://x.com/emirates | |
https://www.facebook.com/Emirates/ | |
https://www.instagram.com/emirates/ | |
Phone Number | +1800-777-3999 |
As we wrap up our article, it’s clear that you will be occupied at LGW Airport Emirates Terminal. The moment you arrive at the LGW airport your journey would be filled with comfort and convenience at every step. The airport offers luxury and hospitality in the skies and on the ground through the Emirates Lounge. Besides, you can shop your heart out, enjoy a meal or take advantage of the numerous facilities coming your way as LGW is the kickstart to your hassle-free travel.
FAQs
Emirates operates at Terminal N of London Gatwick Airport.
The arrival operation for Emirates is at Terminal N which also handles immigration, customs, baggage claim, and lost and found services for its passengers.
Yes, Emirates has a dedicated lounge at Terminal N which offers complimentary WiFi, gourmet dining, direct boarding, and comfortable seating areas.