China Eastern Airlines operates at Terminal T1 and offers adequate infrastructure alongside main services by the airlines for hassle-free travel. China Eastern Airlines MAD terminal handles departure, and arrivals alongside travel services like check-in, add extra baggage, managing reservations, and more.
Let’s understand what other services you can avail of at MAD Airport China Eastern Airlines Terminal and the essential contacts you need to navigate through this terminal.
China Eastern Airlines Terminal Adolfo Suárez Madrid–Barajas Airport (MAD)
Here is the basic information you need to know about China Eastern Airlines MAD Terminal –
| Airport Name | Adolfo Suárez Madrid–Barajas Airport |
| Airport IATA Code | MAD |
| Address | Madrid, Spain |
| China Eastern Airlines Terminal | Terminal T1 |
| Phone Number | 34 91 321 10 00 |
| https://twitter.com/ceairlines | |
| https://www.facebook.com/sg.ceair/ | |
| https://www.instagram.com/chinaeasternna/ |
What Terminal is China Eastern Airlines at MAD?
MAD Airport Terminal T1 is the designated base as well as the primary hub for China Eastern Airlines.
The terminal features accessible infrastructure with clear signage, and modern amenities like lounges, a food court, and retail outlets.
MAD Airport China Eastern Airlines Terminal also offers a range of transportation options such as AirTran, Shuttles, Yellow Taxi, Rideshare services, and Bus services.
China Eastern Airlines Departure Terminal
China Eastern Airlines uses Terminal T1 for departure as the terminal is designed in a way to cater to international travelers. There are world-class amenities and services for a comfortable and efficient travel experience.
There are numerous check-in counters at China Eastern Airlines MAD Terminal that offer a streamlined boarding process.
China Eastern Airlines Arrival Terminal
China Eastern Airlines disembark at Terminal T1 of MAD Airport and passengers have access to a range of services upon arrival.
After you disembark, passengers will first move to Customs & Immigration. The tech-advanced security counter will expedite your customs clearance, thus reducing your waiting time to 20 minutes.
Next, passengers will move to the baggage claim area at the Departure Hall of China Eastern Airlines MAD Terminal. Your retrieval of luggage is hassle-free here, thanks to the LED TVs that display the carousel area by your flight number.
China Eastern Airlines Lost and Found Office
Any checked baggage that failed to arrive at China Eastern Airlines MAD would be entitled to compensation. Upon arrival, you need to report the delayed baggage complaint at the MAD Airport China Eastern Airlines Terminal.
Here’s how it works:
- Passengers are entitled to compensation for the damaged baggage within 7 days of receiving the complaint.
- For delayed baggage, the compensation will be received within 21 days from the date of arrival, provided that the complaint must be filed immediately upon arrival.
Service/Amenities at MAD Airport China Eastern Airlines Terminal
Below is the list of all amenities and services that you can utilize at China Eastern Airlines MAD Terminal:
- ATM
- Bag Storage
- Charging Station
- Currency Services
- Restrooms
- Service Animal/Pet Relief Area
China Eastern Airlines MAD Terminal offers seamless travel by offering the amenities and travel services that help passengers plan their travel efficiently.
The airlines helps passengers manage their booking last minute while also helping passengers with flight changes and cancellations.
To end, MAD Airport China Eastern Terminal has special discounted deals for passengers booking a last-minute flight or requesting a flight upgrade to help passengers with efficient travel planning for a memorable experience.
Frequently Asked Questions (FAQs)
China Eastern operates at Terminal T1 of Adolfo Suárez Madrid–Barajas Airport.
The arrival is handled at Terminal T1 of Adolfo Suárez Madrid–Barajas Airport.
Look for the ‘China Eastern Airlines’ signage at Terminal T1 and approach the airline agent. Provide the booking reference number. Give the preference for your seating and meals. The airline will issue the boarding pass and submit your luggage to the baggage drop-off counter.
Right next to the Check-in counter at the Departure Hall of Terminal T1 operated by China Eastern Airlines, there’s the baggage drop-off counter. You can submit as well as add an extra bag here. Collect your baggage tag and then proceed to the security screening area.
For international travel, passengers must arrive 3-4 hours before the scheduled departure.
No. There is no dedicated China Eastern Airlines lounge at MAD Terminal T1. However, passengers can access other membership lounges or purchase priority passes to enjoy complimentary services at other lounges.
Yes, there is a dedicated Cargo service offered at the Terminal T1. You can contact them at 34 91 321 10 00.
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